A Typical E-mail Received By TronFAQ

Okay, I lied. I'm talking about myself. But it's for a good reason. (At least I'm not talking about shaving . . . yet.)

About a week ago, I received an e-mail. One that read like countless ones before it, that I've received over the last couple of years. Out of courtesy, I'm going to keep the sender's identity anonymous, of course. But the following passage from the e-mail is quoted verbatim. I have not edited it in any way.

when the demo was released, a gamer friend of mine pointed me at it and told me how awesome it was going to be. I downloaded it, tried it, and thought it was pretty stupid. I told him so. He bugged me a bit about it, but I had zero interest in the thing to begin with, and the demo left me cold. So a couple weeks ago, I'm walking through a bargain store and I see it sitting on the shelf, cheap. Real cheap. I wasn't playing anything else at the time, so I figured I'd give it a rip, maybe kill an hour or two on a slow after. The next night, I starting talking to this friend on IRC, and I'm like, "WHOA DUDE THIS GAME IS AWESOME," which of course he thought was pretty funny, and then, "MAN THIS IS GREAT WHY DIDN'T YOU TELL ME HOW GREAT THIS WAS?" which I don't think he found quiet so amusing.

From all the e-mails I have received, the following observations can be made:

  1. Many people still have no idea this game exists.
  2. If they did know about it, they were turned off by lack of polish in the Multiplayer demos.
  3. Said people did not hesitate to buy the game at a lower price than was originally asked. At $20 or less, it was an impulse buy with no questions asked. Obviously few companies would sell a game this cheap when new, but a more reasonable price is a large factor in the purchasing decision.
  4. Upon trying the game out, they discovered the demos to be misleading and the actual game far better than they expected.

Food for thought. Maybe next time (if there ever is a next time), BVG can try a little harder to get the word out about about one of their games. And while they're at it, maybe they can get some customer service too.

By the way, don't be shy with your opinions out there. See the comments link under each post I make? Click on it, and feel free to say whatever is on your mind.

Even if it's about shaving . . .

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